What would be your “best day?” This simple question asked at our Azura Memory Care of Eau Claire home led one of our residents to respond “win the Masters…hit a hole-in-one…just play golf again.” While the first two seemed impossible, our Team knew that they could make the third request a reality.
Their first step was to implement the MOSAIC principles by engaging Warren in discussions of golf, learning his personal links history from his family and in doing so finding a way to make a dream come true.
You see Warren had once been an avid golfer, but multiple back surgeries and a diagnosis of Parkinson’s with increasing mobility issues, had caused him to sell his golf clubs and give up the game. Hearing this, the Team began to work on getting Warren out on the course. As word spread donations of a putter, indoor putting green, personalized golf clubs, a trophy, a photography session and a green jacket with a replica Master’s logo came pouring in!
As Warren walked unassisted up to the first tee, wearing his Azura Master’s jacket and a huge smile on his face…it was evident that realizing his dream had truly helped him RECOVER. It played a part in encouraging him to exercise, brought life to his conversations, personalization to engagements and allowed him to RETAIN his abilities despite his diagnosis.
At Azura we know that we can make a moment magical, but first we must have the RESPECT to ask the question, the INNOVATION to engage others in the dream and the understanding that when you come from a place of “yes” you CAN be EXCEPTIONAL!