Jill Kreider, Vice President of Operations, is recognized for being EXCEPTIONAL in helping a resident during a difficult transition.
Jill showed this new resident RESPECT by being completely open and honest in regard to the reason he is at Azura. She was creative with her approach to help refocus him and encouraged this resident to sit with her and share a meal, and although it wasn’t always successful, Jill never stopped trying. Jill completely aided the team to help with this difficult move for this resident.
It truly shows we RETAIN the finest in how she went above and beyond to spend quality one-on-one time, listening, and validating the resident’s concerns. Thank you Jill for all of the ways you support our residents and Team—you are EXCEPTIONAL!