Jessica and Tina are recognized for helping our residents at our Beloit home RECOVER in providing exceptional care. They were both observed, kneeled down on each side of a resident who was actively declining, and were holding his hands consoling him and telling him all will be okay. Both team members showed so much compassion and love and you could tell the resident seemed more at ease while they were at his side. In another instance, they helped another resident who would frequently exit-seek and would tell the team that he was there to work. So to make him part of the team, they made him a name tag and gave him tasks to share with the staff. This creativity used made him feel useful and right at home! Thank you Jessica and Tina for making a difference in our residents life!