Zyfpher is recognized for routinely taking time out of her day to make sure our residents not only have completed cares and their medications, but plenty of smiles and hugs as well. She even comes in on her days off to help out and spend more time with our residents. Whenever she is asked how she does this, her reply is always “that’s what the residents need.” She takes the time to get to know each one so deeply that she has a tailored approach for each one of them. Zyfpher is EXCEPTIONAL because she truly treats both the residents and her fellow coworkers like family.