At Azura, the Core Value to RETAIN the finest means more than just hiring staff that are good at what they do. It means finding people that truly love their jobs, love their residents and go above and beyond to make sure that their social and emotional needs are met.
At Azura Memory Care of Monroe, the Quality of Life Coordinator Rhonda Toepfer definitely exemplifies this core value. She learned that one of the residents used to play pool weekly as a way to relax and unwind. This was an activity that he dearly missed. Rhonda arranged for transportation for he and another resident and accompanied them to a local pool hall. The residents played pool, drank (non-alchoholic) beer and enjoyed good, greasy bar food.
A MOSAIC Moment was truly made when Rhonda surprised the resident by having his family bring his pool stick from home. Thank you Rhonda for being EXCEPTIONAL and for being proof that we do hire and RETAIN the finest.